Certification Programs
SonicWALL offers two certification tracks:
1) Sales Certification and 2) Technical Certification.
SonicWALL’s Sales Certification is awarded to partners that are aligned with the SonicWALL corporate vision, while ensuring partners have access to the latest product information on all of SonicWALL’s products. This training includes key product differentiators, value propositions, as well as practice scenarios and questions to prepare you for a successful Sales engagement.
SonicWALL's Technical Certification Programs give you confidence and improve your performance, and will immediately identify you as an expert in your field. Demonstrating your capabilities through certification will give you a key advantage whether you are a SonicWALL Medallion Partner, a Network Administrator or a Security Specialist.
Sales Certifications
Certified SonicWALL Sales Representative (CSSR)
In this multi-module interactive series, you will learn the fundamentals of SonicWALL’s products & solutions. From Network Security, to Backup & Recovery, Secure Remote Access, Email Security, and Policy & Management, explore the challenges in today’s market and how to position SonicWALL’s solutions. These resources are available exclusively to SonicWALL Partners and Resellers. For more information on this program and how to become a Certified SonicWALL Sales Representative log into your PartnerLink account or email us at sales@sonicwall.com
Technical Certifications
For those responsible for designing, implementing, supporting or managing a security infrastructure with SonicWALL products and services, certification is a necessity. SonicWALL certification programs will give you the critical skills necessary to:
- Extend SonicWALL products and security application capabilities
- Deliver higher levels of security technology expertise and service
- Increase personal productivity and confidence that comes with extensive training
- Extend your company and/or department's service capabilities
Certified SonicWALL Security Administrator (CSSA)
This certification is intended to recognize the Networking Professional who takes and passes one of our certification exams. To prepare for these certification exams, SonicWALL provides a wide range of training options. These options include traditional classroom based instructor led courses, a virtual instructor led course, or our eLearning courses.
SonicWALL recognizes those certified individuals are a specially trained and offers benefits to our certified community. CSSA benefits include:
- Direct access to 2nd level Technical Support (based on regional availability)
- Access to SonicWALL's Online Forum (discussion group)
- Support Bulletins and advanced notifications
- Opportunities to participate in SonicWALL beta programs
- Certification newsletters
- CSSA logo usage
How to Become a CSSA
To achieve CSSA certification, you must verify technical competency for a specific discipline by taking and passing a SonicWALL certification exam with a passing score.
SonicWALL strongly recommends taking our SonicWALL technical instructor-led classes in addition to our technical eLearning courses as a means of preparing for our CSSA certification exams. More information on our instructor-led and eLearning courses is available by selecting the “Courses” link at the top of this page.
CSSA Recertification
CSSA certifications obtained on or after April 1, 2007 are valid for a 2-year period. Those who obtain certification prior to April 1, 2007 will be required to renew their certification by April 1, 2008.
Where to Purchase CSSA Certification Exams
Free in-class CSSA certification exams are administered following participation in one of SonicWALL technical instructor-led classes delivered by a Certified SonicWALL Trainer (CST). In-class exams require either proctor credentials that will be supplied by your instructor at the end of the course, or and Activation Key. End-user online registration for these classes is available through our training schedule page. You can access this by selecting the Schedule link at the top of this page. Partners should register online through the corresponding training schedule page under PartnerLink to receive partner benefits and pricing.
Test-out CSSA certification exams are available for some courses, and may be purchased directly via mySonicWALL at http://www.mysonicwall.com/ > My Training > Certification Exams (in North America only).
Master Certified SonicWALL Security Administrator (Master CSSA)
The Master CSSA is the culmination of knowledge derived from multiple SonicWALL technical classes, technical eLearning courses, and real-world experiences across multiple product disciplines with SonicWALL SonicOS firmware, VPN solutions and security applications.
How to Become a Master CSSA
The Master CSSA certification is available only to those who have already achieved CSSA status. To attain this highest level of certification, follow the instructions for becoming a CSSA and successfully pass any 3 or more CSSA certification exams, then email training@sonicwall.com requesting this designation.
Certified SonicWALL Trainer (CST)
The Certified SonicWALL Trainer (CST) designation is restricted to those training partners that have gone through a rigorous training and certification program before they are entitled to deliver our technical training courses.
How to Become a CST
To achieve CST certification, a candidate must successfully complete the following process for each specific course discipline:
- Attend a class delivered by a CST.
- Pass the associated in-class certification exam.
- Study all course materials and hands-on exercises.
- Pass the associated full certification exam.
- Successfully co-teach at least 50% of the class with an instructor authorized by SonicWALL to evaluate CST candidates.
Official CST Designation
Official CST designation is achieved through a combination of feedback from the instructor that is co-teaching in addition to students attending the class. Official CST status can be determined only by the SonicWALL technical training department.
Certified SonicWALL Trainers (CSTs) are the only people authorized to present courseware designated by SonicWALL Educational Services (training@sonicwall.com). Further, they must ensure that they only present courseware approved by SonicWALL Educational Services.
At the end of each class, the CST must ensure all students:
- Submit Class Feedback form online via feedback.sonicwall.com.
- Provide the student access to the appropriate CSSA exam for their class.
CSTs should notify SonicWALL Educational Services at training@sonicwall.com if there were any concerns raised by students during the class delivery.
Lastly, CSTs must stay current by following any recertification procedure required to offer the latest courseware.
Master Certified SonicWALL Trainer
Like the Master CSSA certification, the Master CST program recognizes training professionals who are qualified to teach more than one subject, have taught these courses one or more times per quarter, and who have consistently obtained above average Customer Satisfaction scores.
CST Candidate Requirements
A CST candidate must meet both industry training experience and the background requirements for each specific course discipline they're attempting to certify for.
ATP Requirements
ATPs must coordinate their trainer's certification process directly with the SonicWALL technical training department, and agree to:
- Only an authorized CST for that discipline may deliver SonicWALL technical instructor-led classes.
- Provide their qualified CST the required training resources, student kits, and classroom environment to conduct each class.
- Ensure their instructor maintains an average 80% or better feedback rating for each class through online student evaluations submitted at the end of each class.
RSS
Facebook
Twitter